Tunnel Mountain Resort – Canadian Rockies Chalets in Banff National Park
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Tunnel Mountain Resort – Banff Suite Accommodations
Views of the Canadian Rockies from the Tunnel Mountain Resort in Banff National Park.

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Views of the Canadian Rockies from the Tunnel Mountain Resort in Banff National Park.
Privacy Policy
At Tunnel Mountain Resort, protecting your privacy is very important to us. Our goal is to treat the Personal Information you furnish us with the utmost respect in accordance with the Provincial Privacy Act. We need certain personal information in order to process your requests or to enter you in any promotional contests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date. Please read on for details about our practices for handling your Personal Information

What Information Do We Collect?

There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs ("Personal Information"). For example, we may ask you for information about your personal preferences, which helps us develop a Guest Preference Profile that enables us to serve you better. We may also collect other Personal Information such as information collected when you make a reservation for, or register or use the facilities of, or stay at our resort. At times, we conduct surveys to better understand the needs of our customers. When we request Personal Information you will be given the choice to opt out of providing such information. Please contact us at 1 800 661 1859, or write: Tunnel Mountain Resort, Attn: Privacy Officer, Box 1137, Banff, Alberta, Canada, T1L 1B1 or advise the Front Desk if you do not wish to share this type of information.

How We Use Your Personal Information?

Your Personal Information may be used for the purpose of providing you with services at our resort, servicing your requests, improving our services, developing and informing you of additional services provided by Tunnel Mountain Resort.

Occasionally, we will send you communications with information, which may be useful to you, including information and offerings about our services or those of our affiliates or third parties unless you decide to opt out in the manner described above.

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated in this Privacy Policy.

We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.

How Do We Protect Your Personal Information?

All Personal Information that we collect on printed material at Tunnel Mountain Resort is kept in a secure, locked, storage facility with restricted access. All personal information that is collected in our computer files is protected by various means of computer security features such as firewalls and password protected file access. Tunnel Mountain Resort will ensure that our databases, both printed and non-printed, will remain protected by the latest technologies available through reasonable means.
Tunnel Mountain Resort – Banff Suite Accommodations
Views of the Canadian Rockies from the Tunnel Mountain Resort in Banff National Park.
Tunnel Mountain Resort
502 Tunnel Mountain Road
P.O. Box 1070, Banff, Alberta, Canada, T1L 1H8
Phone: 403-762-4515 · Fax: 403-762-5183
1-800-563-8764 (Toll Free in North America)
Email: reservations@bestofbanff.com

Canadian Star Quality Accommodation Green Key